Privacy Policy

At HS IT Solutions, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, contact us, or make a purchase from us. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect personal information from our customers when they:

  • Purchase IT subscriptions or services
  • Contact us via phone, email, or through our website
  • Sign up for newsletters, promotions, or other services
  • Fill out forms, surveys, or engage with our customer support

Types of Personal Information We Collect:

  • Contact Information: Name, email address, phone number, and postal address
  • Payment Information: Credit card details, bank account information, or mobile wallet details (for payment processing)
  • Usage Data: Information related to your use of our services, website interactions, and support queries
  • Technical Information: IP address, device type, browser details, and cookies (used to improve your user experience)

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • Processing Transactions: To complete your purchase of IT subscriptions or services, including billing and payment processing
  • Customer Support: To respond to your inquiries, resolve issues, and provide after-sales support
  • Marketing and Promotions: To send you relevant offers, updates, or promotions related to our IT subscriptions and services (you may opt out at any time)
  • Improving Our Services: To enhance the quality of our services and website experience by analyzing customer feedback and usage data
  • Legal Compliance: To comply with applicable laws, regulations, or legal processes

3. Data Security

We take the security of your personal information seriously. We employ a variety of security measures, including encryption and secure payment processing, to protect your data. However, please note that no method of data transmission over the internet is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us perform essential functions such as:

  • Payment Processors: To facilitate billing and payment transactions
  • Customer Support Providers: To help us manage customer queries and technical support
  • Marketing Partners: To send promotional communications (if you have consented to receive them)

These third-party providers are contractually bound to protect your personal information and use it only for the specific services they are hired to perform.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your browsing experience. Cookies are small files that are stored on your device, which help us understand how you interact with our website. This allows us to personalize your experience and improve the functionality of our site.

You can disable cookies in your browser settings, but please note that this may affect the performance of our website or some features.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we have on file for you.
  • Correction: You can request to update or correct any inaccurate or incomplete information.
  • Deletion: You may request to delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any promotional emails you receive from us.

To exercise any of these rights, please contact us at hsitsolutions007@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites, including those of payment processors, partners, or affiliate programs. Please note that this Privacy Policy applies only to HS IT Solutions and does not cover any third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will take appropriate measures to delete it securely.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us immediately so we can delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to contact us:

  • Email: hsitsolutions007@gmail.com
  • Phone: 03296950005
  • Location: Shop No. 1, Atta Market, Bus Stand Haveli Lakha, Depalpur, Okara